Guarantee Policy – DgChemicals LLC

At DgChemicals LLC, we believe in offering high-quality products that meet your expectations. To provide you with peace of mind, we ensure that all items purchased from us come with statutory warranty protection. Our goal is to make sure you’re satisfied with your purchase, and we stand behind the products we sell.

Statutory Warranty

The statutory warranty applies to all products sold by DgChemicals LLC. This means that each product must meet reasonable expectations for its use and quality, as outlined by law. The statutory warranty covers any issues that arise due to defects in material or workmanship.

• What does statutory warranty cover?
  The statutory warranty guarantees that a product is free from defects and will perform as expected. If a product does not meet these expectations within the warranty period, we will provide a remedy, such as a repair, replacement, or refund, as appropriate.
• How long is the warranty?
  The warranty period may vary depending on the product and local regulations. For specific warranty durations, please refer to the product page for details.

Factory Warranty

In addition to the statutory warranty, some products may come with a factory warranty provided by the manufacturer. If a product is covered by a factory warranty, we will clearly display this information on the product page.

• What is the factory warranty?
  The factory warranty is a manufacturer’s guarantee that the product will be free from defects in materials or workmanship for a certain period. If you experience any issues covered by the factory warranty, please contact our customer service team, and we will assist you with the claim process.
• Does the factory warranty affect my statutory warranty?
  No, the factory warranty is an additional guarantee offered by the manufacturer. It does not replace or affect your statutory warranty rights.

Questions About the Guarantee

If you have any questions about the guarantee or warranty coverage of a specific product, feel free to contact us. Our dedicated customer service team is always available to assist you.

Contact Us:
Email: admin@dgchemicalsllc.com

We’re here to ensure your satisfaction and resolve any issues you may encounter.

Thank you for shopping with DgChemicals LLC. We’re committed to providing you with reliable, high-quality products and excellent customer service!